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Privacy Policy

Date of Last Update: May 1st, 2025

1. Introduction

This Privacy Policy ("Policy") describes how Cascadia Web Services, LLC ("Cascadia Web Services," "Company," "we," "us," or "our") collects, protects, uses, and processes Personal Information provided by users ("you" or "your") through the website located at https://cascadiaweb.services and all affiliated products and services (collectively, the "Website" or "Services").

By accessing or using the Website or Services, you agree to the practices described in this Policy. If you do not agree, you must not use the Website or Services.


2. Scope of this Policy

This Policy applies to Personal Information collected through the Website and Services. It does not apply to information collected by third parties or information collected offline.


3. Collection of Personal Information

We collect Personal Information directly from you when you:

  • Create an account

  • Submit inquiries

  • Make purchases

  • Interact with forms, SMS messages, or other communication tools

The Personal Information we collect may include:

  • Name

  • Email address

  • Telephone number

  • Address

  • Account credentials (usernames, passwords)

  • Payment information (processed via third-party providers)

You may choose not to provide requested information; however, this may limit your ability to use certain Services.

Cascadia Web Services, LLC does not engage in profiling or automated decision-making that produces legal effects concerning users.


4. Automatic Collection of Information

We follow a strict no-logs policy, collecting only minimal user data necessary to maintain the Website and Services. Automatically collected information may include:

  • IP addresses

  • Browser types

  • Device types

  • Usage statistics

Collected data is used to detect abuse and improve performance but is not aggregated in a way that identifies specific users.

We may use cookies, pixel tags, and other tracking technologies to identify referrals originating from affiliate partners.

4.1. Legal Basis for Processing Personal Information
We process your Personal Information under the following legal bases, as permitted by applicable law:

  • Your consent

  • Contract necessity (for account creation, service provision, or billing)

  • Compliance with legal obligations

  • Legitimate business interests, provided these are not overridden by your rights and interests


5. Use of Personal Information

We use Personal Information for the following purposes:

  • Create and manage user accounts

  • Deliver, fulfill, and manage Services

  • Process payments via third-party providers (Stripe and Zoho Payments)

  • Send administrative communications

  • Request feedback and improve Services

  • Enforce Terms and Conditions

  • Prevent fraud, abuse, or illegal activity

  • Comply with legal obligations

We process Personal Information based on legitimate interests, contractual necessity, consent, and legal obligations.


6. Billing and Payment Information

All payment information is processed securely by trusted third-party providers, namely Stripe and Zoho Payments.
Your payment data is subject to the privacy policies of these providers. We recommend reviewing their respective policies independently.


7. Disclosure of Personal Information

We may share Personal Information:

  • With trusted service providers who assist in operating the Website and Services

  • To comply with legal obligations, subpoenas, or law enforcement requests

  • In the event of a merger, sale, or transfer of assets

We do not sell or disclose Personal Information for unaffiliated third-party marketing purposes.

We may share limited transaction data (such as completed sales) with our authorized affiliates solely for the purpose of tracking commissions. No sensitive Personal Information, such as billing details or passwords, is shared with affiliates.

Where Personal Information is transferred to third-party service providers outside of the European Economic Area, Cascadia Web Services, LLC uses appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, to ensure adequate protection of your Personal Information.


8. Retention of Personal Information

We retain Personal Information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Personal Information no longer required will be securely deleted or anonymized.


9. Your Rights Under Applicable Privacy Laws

Subject to applicable law, you have the right to:

  • Access the Personal Information we hold about you

  • Correct or update inaccurate Personal Information

  • Request deletion of your Personal Information ("right to be forgotten")

  • Object to or restrict the processing of your Personal Information

  • Withdraw your consent at any time where processing is based on consent

  • Receive a portable copy of your Personal Information ("right to data portability")

  • Not be subject to automated decision-making, where applicable

Requests to exercise your rights may require verification of your identity before action is taken.

If you reside in a jurisdiction that provides additional data rights, you may also have the right to contact your local data protection authority to lodge a complaint. We encourage you to contact us first to resolve any concerns.


10. California Privacy Rights (CCPA)

California residents have additional rights regarding the collection, use, and disclosure of their Personal Information.
You may request information regarding third parties with whom your Personal Information was shared during the prior calendar year.


11. Privacy of Children

We do not knowingly collect Personal Information from individuals under the age of 18.
If you believe a child has provided Personal Information, please contact us immediately.
Parental or guardian consent is required where applicable.


12. Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience

  • Analyze website performance

  • Track website usage statistics

You can manage cookie preferences via your browser settings.
Rejecting cookies may limit functionality.


13. Do Not Track Signals

Our Website does not track visitors over time or across third-party websites.
Some third-party sites may track your browsing activities when they provide content or ads.

Certain cookies used on our Website are designed to track referrals from authorized affiliates in order to attribute sales for commission purposes.


14. Links to Third-Party Websites

The Website may contain links to external websites not operated by the Company.
We are not responsible for the privacy practices of such websites.
We encourage you to review their privacy policies.

15.1 International Transfers of Personal Information
If you are located outside of the United States, including the European Economic Area, United Kingdom, Switzerland, Japan, Singapore, South Korea, China, or any other jurisdiction, please note that your Personal Information will be transferred to, processed, and stored in the United States. We implement appropriate safeguards, such as Standard Contractual Clauses and other legal mechanisms recognized by applicable laws, to protect your Personal Information during such transfers.


15. SMS Communications

By sending an SMS message to our toll-free number (+1.800.610.3575), you consent to customer service-related communications via SMS.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying "STOP."

We do not use SMS communications for marketing purposes, nor do we share SMS opt-in data with third parties.


16. Information Security

We maintain reasonable administrative, technical, and physical safeguards to protect Personal Information.
However, no system is completely secure.
You acknowledge that transmission of information via the internet involves inherent risks.


17. Data Breach Notification

In the event of a data breach affecting Personal Information, we will take appropriate measures, including:

  • Investigating the breach

  • Notifying affected users when required by law

  • Cooperating with law enforcement authorities

Notification will be made via email within ten (10) business days of discovery.


18. Changes to this Privacy Policy

We may update this Policy at any time.
We will revise the "Date of Last Update" and will provide written notice when the page is updated within one (1) business day.
Your continued use of the Website or Services after the updated Policy is posted constitutes acceptance of the changes.


19. Third-Party Resellers and White-Label Partners

Cascadia Web Services, LLC may authorize select partners to resell Services under their own branding ("White-Label Partners"). If you engage Services through a White-Label Partner, your Personal Information may be processed either by Cascadia Web Services, LLC, or directly by the White-Label Partner as an independent controller, depending on the circumstances. Cascadia Web Services, LLC requires White-Label Partners to maintain data protection practices substantially similar to those described in this Privacy Policy. However, we encourage you to review the privacy policies of any White-Label Partner independently.