WordPress Website Management
Often with WordPress websites the plugins, theme, and core updates go ignored. This is a major security and compliance risk for any site. Does Google only update their site once every couple of years? No, they update it daily. We’re here to help ensure that your website gets the same treatment.
Some Frequently Asked Questions
Our hours are 9 AM to 5 PM, Monday through Friday, in whichever US-based time zone that you are in. (PST/PDT, MST/MDT, CST/CDT, or EST/EDT)
We do have an emergency and after-hours support as well.
We gather every update detected over a 7 day period and update them each Tuesday. Our Uptime Monitoring will let us know if an update goes rogue to ensure the WordPress website is still online.
Expectation: We always ask for up to two (2) business days for a response to any new request.
Reality: You’ll usually hear from us within a couple of hours letting you know it’s fixed or the estimated date of completion.